Thanks for buying Full Page Export. Your license key arrived by email right after checkout — here is how to switch it on. It takes about a minute.
Both licenses are one-time purchases. There is nothing to renew.
| Plan | Watermark | Scales |
|---|---|---|
| Free | Small bar at the top | 1X, 2X |
| Pro | None | 1X, 1.2X, 2X |
| Max | None | 0.5X, 0.75X, 1X, 1.2X, 1.5X, 2X, 3X plus an exact pixel width you can type in and save |
A license also unlocks the file name. On the free version the name is set for you (layer-name_northpixel.png); with Pro or Max the field appears in the panel and you can rename the file however you like.
Using more than one computer?
Your key activates on up to 3 computers. If you reach the limit, open the plugin on the machine you no longer use and click Deactivate — that frees a slot immediately.
The key is genuine but belongs to a different product — usually a key from another plugin, or a test key. Check that you copied the key from the Full Page Export purchase email. If it looks right, email us the key and we will sort it out.
Almost always a copy-paste problem: a missing character, or a line break picked up from the email. Copy the key again in one go. If it still fails, you may have used all 3 activations — deactivate an old computer first, or email us and we will reset it.
The plugin could not reach our license server. A VPN, a corporate firewall or an offline moment is the usual cause. Try again on a normal connection. Nothing was consumed — your key is untouched.
The license was disabled or refunded, so the plugin fell back to Free. If you did not request a refund, email us — we will look it up by your order.
Scales your license does not cover are still listed, grouped under Pro or Max. Choosing one opens the pricing page in your browser and puts the scale back to what it was — nothing is broken. Pro covers 1X, 1.2X and 2X; Max covers everything from 0.5X to 3X plus the custom width. If you have Pro and want the rest, email us and we will send you the difference as an upgrade.
Search your inbox for the purchase receipt from Lemon Squeezy — the key is in that email. If you cannot find it, email us from the address you bought with and we will resend it.
Email hello@northpixelhq.com and tell us what the plugin panel says. Including your order number or the email you paid with gets you a faster answer.